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I simplify business processes
 | I analyze ways of doing business tasks, and interview
experts to find best practices |
| I do technical writing, and develop methods and procedures |
| I design management reports which reveal problems and support decision making |
I make technical support satisfying
| I re-engineer support teams to increase productive time
company-wide |
| I eliminate the source of recurring technical problems and customer service issues |
| I increase accuracy of solutions through establishing knowledge bases |
| I minimize work interruptions from PC problems through installation standards and
automated software updates |
I design clear web sites
| When developing web sites, I emphasize simple
navigation. If your site's information is well organized, people will like your site
more. |
| I emphasize good writing instead of flashy images to make your site useful and
informative. |
| I do FrontPage layout (including FrontPage Theme design), with classic approach to
fonts, colors, and positioning. Click here for
examples of the looks I have developed. |
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